Frequently Asked Questions (FAQ)
Here you will find answers to the most frequently asked questions about our products and services. If you need further information, we are happy to assist you.
What topics does the support cover?
We assist with technical issues, questions regarding the use of our software, and general inquiries about our services.
How quickly will I receive a response?
We strive to process all inquiries as quickly as possible. Typically, you will receive a response within one business day.
What information should I have ready when contacting support?
Please have a detailed description of the issue, and any screenshots or error messages ready to speed up the processing.
Is the support free of charge?
For customers with a valid maintenance contract, support is free of charge.
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